Shipping policy

Shipping Policy

Last Updated: 01/02/2025

Thank you for choosing Wellnest Organics. We are committed to ensuring that your orders are processed and delivered efficiently. Please read our shipping policy carefully before making a purchase.

1. Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been shipped.
- Processing times may be extended during peak seasons or promotional periods.

2. Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options within the United States.
- **Standard Shipping** (3-7 business days): Free for orders over $[amount]; otherwise, a flat rate of $[amount] applies.
- **Expedited Shipping** (2-4 business days): Available for an additional fee.
- **Overnight Shipping** (1 business day): Available for an additional fee and subject to carrier availability.
- Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Restrictions
- We currently ship only within the United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
- Certain products may be subject to state-specific restrictions or regulations.

 

4. Tracking & Order Status
- Once your order is shipped, you will receive an email with tracking details.
- You can track your shipment using the carrier’s tracking link provided in your email.
- If your order is delayed or lost, please contact us at [customer support email] for assistance.

5. Damages & Missing Items  
- If your order arrives damaged or incomplete, please contact us within 5 business days of delivery.
- We may require photo evidence of the damaged product and packaging for claims.
- Wellnest Organics is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

6. Returns Due to Shipping Issues
- If an order is returned to us due to an incorrect address or refusal of delivery, additional shipping charges may apply for reshipment.
- If you wish to cancel an order after it has been shipped, you will be responsible for return shipping costs.

7. Changes to This Policy
We reserve the right to modify this shipping policy at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

For further inquiries, please contact us at help@wellnestus.com